Privacy Policy

MDelite ("MDelite," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at www.mdelite.com and our communications programs, how we use it, and the choices you have. By using our website or opting in to our email, phone, or text messaging programs, you agree to the practices described here.

1. Who We Are

MDelite provides advanced vision and aesthetic device platforms and related treatments to medical and optometric practices. You can reach us at:

  • MDelite Laser & Aesthetic

  • 8 Pine Tree Dr, Suite 100, Arden Hills, MN 55112

  • Phone: 866-349-3657

  • Email: info@mdelitelaser.com

2. Information We Collect

Information you provide to us directly, such as when you fill out a form, request a demo, place an order, contact us, or opt in to our messaging programs:

  • Name and job title

  • Practice or business name

  • Email address

  • Phone number (including mobile number)

  • Mailing or business address

  • Information you include in messages, inquiries, or support requests

Information collected automatically when you visit our website:

  • Device and browser type

  • IP address and general location

  • Pages viewed and links clicked

  • Cookies and similar technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer and technical support

  • Process and fulfill orders, demos, and onboarding

  • Schedule appointments, calls, and follow-ups

  • Send you transactional messages (order updates, appointment reminders, account notifications)

  • Send you marketing and promotional messages about our products, treatments, and events — only where you have consented

  • Operate, maintain, and improve our website and services

  • Comply with our legal and regulatory obligations

4. Mobile and Text Messaging (SMS/MMS)

When you provide your mobile number and opt in to our text messaging program, you consent to receive recurring automated text messages from MDelite at the number provided. Depending on the consent you give, these may include transactional messages (such as appointment reminders, order and account updates, and customer support) and, where separately authorized, marketing and promotional messages.

  • Consent is not a condition of purchase. You are not required to agree to receive text messages in order to buy our products or use our services.

  • Message frequency varies based on your interactions with us.

  • Message and data rates may apply according to your wireless plan.

  • To opt out, reply STOP at any time. You will receive one confirmation message and then no further texts.

  • For help, reply HELP or contact us at 866-349-3657 or info@mdelitelaser.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services that help us deliver the messaging program.

5. How We Share Your Information

We do not sell your personal information, and we do not rent or trade it.

We may disclose information to service providers and subcontractors who perform services on our behalf — such as website hosting, customer relationship management, payment processing, and customer service — only to the extent necessary for them to perform those services for us, and under obligations to keep your information confidential.

We may also disclose information when required by law, to comply with legal process, to protect our rights or the safety of others, or in connection with a business transfer.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve your experience. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not function properly without them.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Your Choices and Rights

  • Email: You can unsubscribe from marketing emails at any time using the link in any message.

  • Phone calls: You can ask us to stop calling you by telling us during a call or contacting us using the details above.

  • Text messages: Reply STOP to any message to opt out.

  • Access and correction: You may request that we review, update, or delete the personal information we hold about you by contacting us at info@mdelitelaser.com. We will respond as required by applicable law.

10. Third-Party Websites

Our website may link to third-party sites that we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any site you visit.

11. Children's Privacy

Our website and services are intended for businesses and individuals 18 years or older. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of our website or messaging programs after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

  • MDelite Laser & Aesthetic

  • 8 Pine Tree Dr, Suite 100, Arden Hills, MN 55112

  • Phone: 866-349-3657

  • Email: info@mdelitelaser.com